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Terms & Conditions

Booking-tours.com Website Terms, Conditions, and Notices

This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.

This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the 'Terms of Use' or 'Agreement'). Please read the terms of Use carefully. By accessing or using this Website, booking any travel products or services on this Website, or contacting our call center agents, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use or make bookings through this Website or our call center agents. at any time change these Terms of Use and your continued use of this Website is conditioned upon acceptance of the updated Terms of Use.

  • Use of the Website
  • Terms & Conditions for Tours Online Booking
  • Privacy Policy and Disclosures
  • Prohibited Activities
  • User Accounts
  • Egypt & Jordan Tours
  • Credit Card Payments
  • Electronic Communications
  • Content
  • Products and Booking Reservations
  • Modifying or Amending Your Booking
  • Pricing & Inclusions/Exclusions
  • Payments & Cancellations
  • Payment Processing
  • Private Tour Guides
  • Viator Member-Only Deals
  • Viator Vouchers
  • Viator Gift Certificates
  • Passports, Visas & Insurance
  • Our Liability
  • Your Liability
  • Links to Third Party Sites
  • Software Available on this Website
  • Copyright and Trademark Notices
  • Jurisdiction and Governing Law
  • Currency Converter

 

USE OF WEBSITE 

As a condition of your use of this Website, you warrant that

(i) you are at least 18 years of age and are of sound mind, 
(ii) you possess the legal authority to create a binding legal obligation,
(iii) you will use this Website in accordance with the Terms of Use, 
(iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act,
(v) you will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions; 
(v) i all information supplied by you on this Website is true, accurate, current and complete, and
(vii) if you have an online account with this Website, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of these Terms of Use.

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PROHIBITED ACTIVITIES

use this Website or its contents for any commercial purpose;

  • make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
  • access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
  • violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
  • take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  • deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission;
  • 'Frame', 'mirror' or otherwise incorporate any part of this Website into any other website without our prior written authorization.
  • The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

If your booking or account shows signs of fraud, abuse, or suspicious activity, we may cancel any bookings associated with your name, email address, or account, and close any associated accounts. If you have conducted any fraudulent activity, we reserves the right to take any necessary legal action and you may be liable for monetary losses to, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact us Customer Service.

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Terms & Conditions for Tours Online Booking

Important notice:

Booking on this website and the rates displayed are valid for tourists holding International (non-Israeli) passports.

General:

All the daily tours are conducted with an English tour guide. 

Other languages are available according to the tour language schedule (French, Spanish, German, and Russian). 

Tourists are obliged to stay with the tour at all times.

Separation from the group can result in being left behind and will be at the customers' expense.

Tours are conducting in various sizes of tour buses, vans, and vehicles.

Date of departure, pick up and drop off times, and possible delays are subject to change or cancellation should unforeseen circumstances occur.

Traveler, who will be late for the pickup, will be charged on a private transfer (USD 120).

Special needs: baby chairs / Carriages / Wheelchairs - advanced notification required.

Daily tours, multi-Day tours, and Packages are not suitable for children under the age of 4. 

You can order a private tour.

All Rates are cited in US dollars.

VIP class booking confirmations are subject to availability.

Rates do not include the client's meals, food, and beverages. (Unless otherwise specified in the tour details)

All entrance fees included. (Unless otherwise specified in the tour details).

The price for Multi-Day Tours includes B/B accommodation in a 3-star hotel.

Multi-Day tours: it is possible to upgrade to luxury hotels with an additional $90 p/p per night. 

The traveler must specify it in the order form.

Covid19 cancelations and restrictions:

  1. Any tour booked within the time of the Covid19 pandemic will withhold the standard cancelation policy unless otherwise stated. 
  2. The arrival via international flights or/and the entrance restrictions to the specific country of touring are strictly the liability of the traveler as all of our tours operate domestically; the booking-tours operator and neither its resellers cannot be held accountable for any governmental restrictions or quarantine delay. 
  3. The passenger should review/verify his ability to arrive at the destination country before booking any tours or activities. 
  4. As a gesture of good faith, our company could offer alternative dates or CFFT (credit for future tours) vouchers to allow the use of the customer payment for future bookings.  

Egypt & Petra Tours booking process

Your Credit Card will be charged once your tour is confirmed. 

Some tour reservation takes only the credit card details to secure the reservation and not for charge purpose.

Certain nationalities require advance issue of visas.

Have a Valid Passport and landing card.

We require nationality passport number, place & date of issue, birth date, and expiry date for booking.  

Border fees and tips excluded in the price ($65 special fee for crossing Israel - Jordan border for over-day tourists / $65 special fee for crossing Israel - Egypt border for over-day tourists

Border fees may change due to currency rates changes.

Border passing includes border control and customs.

This process may take up to an hour, so your patience is required and appreciated.

Most nationalities are issued Visas to Jordan and Egypt by us (Extra cost of $75 per person); please be advised that there is no return of payment for visas in any case. 

Once across the border, the Egyptian / Jordanian company takes full responsibility for the tours.

Tours crossing the Egyptian and/or Jordanian border are subject to an Egyptian / Jordanian Government Tax, payable in US currency, at the borders.

There will be a 100% cancellation fee for cancellations made 48 hours or less before departure.

Credit Card Payments:

Your Credit Card details are encrypted for safety and may only be used to pay for the services you select. You will be debited for confirmed services only.

Reservations and Vouchers:

Once your reservation is confirmed, you will receive a booking confirmation via email—the bookings made directly with the Tour Supplier. 

Questions and requests for changes made by the contact us form on our website.

Additional charges:

Private tours - admission fees are not included in the price.

Additional charge for a single room - US$ 90 per night

High season supplement: $90 per person / per night.

Liability & Responsibility:

We accept no liability for direct or consequential loss of personal belongings. 

Travelers are covered by insurance for the duration of the tour.

"Booking-tours.com" cannot be held responsible for injury, loss, or damage due to a force of nature. 

We may, at our discretion, require a person to withdraw from any tour if we deem their conduct to be offensive or to cause annoyance to other travelers, and we shall have no further liability for the carriage of such travelers. 

Charge and Cancellation fees for Daily Tours:

Your Credit Card will be charged once your tour has been confirmed.

Some tour reservations take only the credit card details to secure the reservation and not for charge purposes.

A cancellation fee of 50% is charged from the moment of confirmed booking up to 72 hours before the tour due date.

A cancellation fee of 100% is applied for canceling less than 72 hours to the tour due date (Unless otherwise specified in the tour details).

Cancellation on the day tour - No refund.

Non-show - No refund.

Guests who decide to withdraw at their discretion at any stage during the tour will not be entitled to claim any REFUND whatsoever from Booking-tours.com operators.

For tours that include flights, we operate a no refund policy. (Due to flight charges).

Charge and Cancellation fees for Tour Package and Multi-Day Tour: 

Regular Season:

A cancelation fee of 30% is applied after confirmation within 7-days due to the start of the tour. 

A cancelation fee of 50% is applied after confirmation within 3-days due to the start of the tour. 

A cancellation fee of 100% applied for cancelation of fewer than 3-days before the tour due date.

High Season: (August, Jewish holidays and Christmas/New Year) ·         

A cancelation fee of 50% is applied after confirmation within 7-days due to the start of the tour. 

A cancelation fee of 70% is applied after confirmation within 3-days due to the start of the tour. 

A cancellation fee of 100% applied for cancelation of fewer than 3-days before the tour due date.

 

Discounts: ·        

A 5% student discount is available upon presentation of a valid International Student Card. (The discount refers to Daily Tours only)

A 10% reduction is granted to children ages 4-12. (The discount refers to Daily tours only).

Other Services: 

In addition to the services displayed on the Booking-tours.com website, we can also offer you an additional arrangement such as International and Domestic Flights, Organized Tours (Including Private guides) and cater to any special requests you may have. Please feel free to contact us: customer.service@booking-tours.com 

"Booking-tours.com" is a government-licensed tour operator. 

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Pricing & Inclusions/Exclusions

Prices listed on the Website are per person, unless otherwise specified.

Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by Booking-tours.com.

Price quotations are subject to change without notice, until a booking has been confirmed.

Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.

Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; taxes or duties; and any beverages or food not specifically listed under “Inclusions” on the product pages of the Website.

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User Accounts

You need to create an account and provide information about yourself in order to use some of the features on the Website. You are responsible for maintaining the confidentiality of your account password and login credentials. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account.

Your account is for your personal, non-commercial use only. You may not impersonate someone else (e.g., adopt the identity of a celebrity), create an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts. We reserve the right to close your account at any time for any or no reason.

We may terminate or suspend your account or ability to use the Website, in whole or in part, at our sole discretion, for any or no reason, and without notice or liability of any kind. For example, we may terminate or suspend your account or ability to use the Website if you misuse the Website. Any such termination or suspension could prevent you from accessing your account, the Website, your Content, Website Content, or any other related information.

You may terminate your account at any time by closing your account and discontinuing your use of any and all parts of the Website. If you close your account, we may continue to display your previously published Content and are under no obligation to remove any of your Content.

AS A USER OF THIS WEBSITE, YOU UNDERSTAND AND AGREE THAT: (1) NEITHER BOOKING-TOURS NOR ITS AFFILIATES WILL HAVE ANY LIABILITY TO YOU OR OTHERS FOR ANY UNAUTHORIZED TRANSACTIONS MADE USING YOUR PASSWORD OR ACCOUNT; AND (2) THE UNAUTHORIZED USE OF YOUR PASSWORD OR ACCOUNT COULD CAUSE YOU TO INCUR LIABILITY TO BOTH BOOKING-TOURS.COM AND OTHER USERS.

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